Terms Of Service Agreement

Bulletpig Productions provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of Bulletpig Productions
are subject to the following terms of service:

BILLING:

Our Billing Cycles: Bulletpig Productions has a quarterly or a yearly billing cycle. We bill on the following months: March, June, September and December or for yearly from time of signup. Your amount due at the time of starting an account will be prorated to the end of the current cycle. 

Check or Money Order Payments: We will invoice you of the current amount due. Payment for the invoice is due upon receipt.

The reason for this type of payment is that we cannot afford to allow people the opportunity of signing up for hosting and not paying for a whole month. This would encourage scammers to have access to a free server for one full month. During that time they could use the server to setup spam mail accounts, archive illegal files or perhaps generate enough traffic to crash the whole server. This means your site goes down along with everyone else. This is purely meant as a protection to our clients in hopes that their hosting experience with us is everything we have promised. If for some reason you are not satisfied with our hosting within the first 30 days, we will gladly refund the amount you have paid up to that point.

Delinquent Accounts:

If you know that you are going on vacation (or will be away for an extended period of time) and a billing cycle is approaching you need to notify us in order to make other payment arrangements or pay ahead of time. We will work with you, but we must be notified or else you risk losing your server. With as many accounts as we have, we do not have the time or manpower to track down delinquent accounts. We would much rather spend that time helping clients with hosting issues or adding new features to our services. So, please, make every effort to submit payments in a timely manner.

If payment is not received in a timely manner and we are not contacted by you for payment arrangements your account will be placed on hold and eventually canceled without refund.

RESTRICTIONS ON CONTENT:

All services provided by Bulletpig Productions  may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be
threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Bulletpig Productions and its employees from any claims resulting from the use of the service which damages the subscriber or any other party.

Pornography and sex-related merchandising is prohibited on all Bulletpig Productions servers. This includes sites that may infer sexual content, or links to adult content elsewhere. Bulletpig Productions will be the  sole arbiter in determining violations of this provision and client will, by signing up for Bulletpig Productions hosting services, be deemed in agreement with this policy and agree to be solely responsible for any fines, fees, charges that might be imposed by a court of law or any legal institution resulting from any spamming performed by the client or its clients.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to Bulletpig Productions servers or any other server on the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

- Pirated software
- Hacker programs or archives
- Warez sites

Bulletpig Productions will be the sole arbiter as to what constitutes a violation of this provision.

Unlimited Traffic:

UNLIMITED TRAFFIC does not apply to any domain account consuming 20% or more of systems resources. Following are a list of sites that will often require more than 20% of our systems resources: Multiple domains residing at a single IP address, domains with archives or galleries, (i.e. .gif, .jpg, .exe, .zip, .tar, etc.), and domain accounts offering download files.

We are not saying that your web site can not contain such files, however if at any time they consume 20% or more of our systems resources you will be contacted to resolve the
problem.

Commercial Advertising - Email:

  If you plan on using your account for unsolicited, bulk emailings please stop right here and do not sign up for an account with us. If you plan on using your account for unsolicited, bulk emailings please stop right here and do not sign up for an account with us. Should we discover that you are spamming, your site will be immediately deleted without notice and no refund of any fees paid in advance will be made.

Spamming, or the sending of unsolicited email, from an Bulletpig Productions server or using an email address or domain that is maintained on an Bulletpig Productions machine as a reference is STRICTLY prohibited. Accounts in violation of our spamming policy WILL BE DELETED WITHOUT NOTICE. Web Feat will be the sole arbiter as to what constitutes a violation of this provision.

Chat Rooms:

We do not allow clients to install their own chat rooms. These tend to be a large drain on system resources and we cannot allow it as an account option.

Background Running Programs:

We may allow programs to run continually in the background. These are considered on a case-by-case basis and an extra charge will be incurred based on system resources used and operational maintenance needed.

IRC:

We currently do not allow IRC or IRC bots to be operated on our servers.

Server Abuse:

any violation will result in immediate deletion of a site from our servers without notice and refund of any fees paid in advance.

Refusal of Service:

We reserve the right to refuse, cancel, or suspend service at our sole discretion.

LIMITATION OF LIABILITY:

Bulletpig Productions shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Bulletpig Productions servers going off-line or being unavailable for any reason whatsoever. Furthermore, Bulletpig Productions shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Bulletpig Productions servers. All damages shall be limited to the immediate termination of service.

Violations of these Acceptable Uses Policies should be referred to admin@bulletpig.com

All complaints will be investigated promptly.

Failure to follow any term or condition will be grounds for immediate account deactivation. 

Money Back Guarantee:

Bulletpig Productions is pleased to offer a money-back guarantee should you become unsatisfied within 30 days of your account activation. We do not refund InterNIC registration fees. Furthermore, Bulletpig Productions will not and can not be responsible for any fees that you charge for your services to your customers.

Bulletpig Productions will refund the difference on accounts that have paid for hosting longer than the current month. If you decide at any time that you are no wish to use Bulletpig Productions as your web host please contact us and we will make arrangements to refund your difference in hosting fees paid.

DISCLAIMER:

Bulletpig Productions cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by Bulletpig Productions are resold. Thus, certain equipment, routing, software, and programming used by Bulletpig Productions are not directly owned or written by Bulletpig Productions. Moreover, Bulletpig Productions holds no responsibility for the use of our clients accounts. If any terms or conditions are failed to be followed, the account in question will be automatically deactivated. We reserve the right to remove any account without advanced notice for any reason without restitution as Bulletpig Productions sees fit.

ACCOUNT ACTIVATION:

By signing up for any of the services offered by Bulletpig Productions, client agrees to hold Bulletpig Productions and any and all of its officers, directors, stockholders and employees safe and harmless from any and all actions, policies, negligent and criminal acts that may be performed by client in connection with clients utilization of any and all services provided by Bulletpig Productions. The transfer of a domain owned by a client to a server utilized by Bulletpig Productions or the use of our server so as to host a new domain shall constitute the beginning of the use of services provided by Bulletpig Productions regardless of whether or not customer has paid for said services at any given time.

NOTICE:  Aside from spamming, which provides no warning, we will let you know by email or phone before any action is taken so that you have a chance to solve the matter.

FURTHERMORE, Bulletpig Productions retains the right to change any or all of the above Policies, Guidelines, and Disclaimer without notification.

 

 

 

Copyright © 2006
Bulletpig Productions
816-358-5688
11805 E 48th St
Kansas City, MO 64133